Dillion in plumbing was wonderful..he was the most helpful person i have ever met in menards.. Hes 10 stars in our eyes..
Great store, my preferred hardware store for any projects. Although the customer service in the pickup area behind the store is poor and make me second guess about buying stuff that has to be picked up in the back. Alittle organization would go a long way and help these issues. Make bin labels and scan special orders to that bin to make finding a customer's order easier. I've waited 4 hrs in the pickup to locate a pole barn kit that was special ordered. Nothing was together and searching the lumber yard was a nightmare.
Most Amazing store worth the trip they so much more than the other two chains and such helpful employees.
I drive there 4 hours straight from the distribution center. Got there at the ETA I gave them. They had a DC truck in the dock already said it was going to be a little bit. I got there at 11:25am. That truck didn't pull out until 1:30pm. I got backed into the dock already on detention time. I checked on the progress two times. Second time was at 3pm they had 1/4 of the trailer left to unload. I assumed maybe 30 minutes based on the pace so far. Nope 4pm rolls around and I go in to find I'm empty and have no idea how long I've been empty. I then find my bill folded and thrown aside on a hand rail. I then track down an employee for a signature after removing the dock plate and pulling out of the dock. He says well that's not me you need to talk to receiving. I reply there is nobody in receiving. He claims well they are probably helping someone. I've been on detention since I hit the dock why is receiving helping contractors and customers while I'm being unloaded! Hope I never come back here again!
Paid for my carpet, went home to get my trailer, came back and they resold my carpet. Now they are out of the carpet I need. Will stick to lowes!!! They have no problem holding items even before they are paid for. What a waste of 120 miles and many hours of my time.
Menards is a US Hardware Store based in Chillicothe, Ohio. Menards is located at 1570 N Bridge St, Chillicothe, OH 45601, USA.
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