Great car/truck buying experience. Worked directly with Karen, Tricia, and Paul. Extremely personable and made me feel comfortable throughout the entire process. Could not be happier with my truck and where I bought it. I would highly recommend Nourse to anyone looking for a new or used car/truck. Great people.
I contacted these people THREE MONTHS ago* about possibly looking at a car they had in stock and I'm still getting calls from them offering "help" getting a car. What? Why is my number still on file. Why are you calling me while I'm on vacation months after I called asking about one car? If you don't want calls for months on end trying to help find a car don't even call these people without something blocking your number!
I just purchased a 2018 Toyota 4Runner from James Barlage. I had a bad experience the last time i came to Nourse Automall Chillicothe with a different salesman, but James assured me I would never have a bad experience again. He was right, I had a wonderful experience with him today! He was very helpful, answered all my questions and I'll definitely be a lifelong customer going forward, and so will my family and friends! Thank you for the wonderful experience, you were great!
What a wonderful experience. I work in financial planning and am a stickler for professionalism and good customer service. Rhett and the folks at Nourse were incredible and honest. I got a great deal on my 2009 Corolla and the service was 5-star! Hopefully my car will last many years to come, but when it's time to buy another one, I would definitely go to Nourse again. Make sure to ask for Rhett Butler! He took great care of me!
Had several issues regarding their service department. After a month of phone games and Facebook reviews, we contact the Better Business Bureau. They refused to warranty work. My warranty company said they would count their loses and mark them as a NOT CERTIFIED shop. Months later they replied to me on Facebook calling me out and claiming to have never worked with me before. Correct cause you refused. There is no way I'd even go there or recommend this poor example of a monopoly to anyone. Who needs 5 used car lots on one street where the town population is only 27 thousand?
*edit: another two months later, that's almost half a year after originally calling, I just got ANOTHER email. This is bordering on harassment.
Nourse Chillicothe Automall is a US Car Dealer based in Chillicothe, Ohio. Nourse Chillicothe Automall is located at 423 N Bridge St, Chillicothe, OH 45601, USA.
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